Due to shipping and logistics delays caused by the global spread of the COVID-19 please understand there may be slight shipping delays


Due to shipping and logistics delays caused by the global spread of the COVID-19 please understand there may be slight shipping delays

Refund Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:

2271 W. Malvern Ave. #175, Fullerton, CA 92833

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to: 

The Copper Rivet

2271 W. Malvern Ave. #175, Fullerton, CA 92833

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Refunds for items marked delivered by the Postal Service:

Please note that if your item is marked as delivered at your address by the postal service, and for some reason you don't have the item, we are not responsible for the item after that point and can't offer a refund or free replacement. 

There are a number of reasons we can't do this. 

We are not responsible for items that are stolen from your mailbox. 

We are not responsible if a customer provided the wrong address on the order.

Also... we have had instances where people try to get free merchandise by falsely claiming they never received the item.  Because of these few bad apples, a policy has been established that there is no replacements if the post office has delivered the item.  


The Copper Rivet

We are a goth inspired store that sells skull rings, skull necklaces, skull bracelets, and all sorts of skull and goth inspired accessories and clothing.  Shop around and see what we have to offer.  If you are into gothic styles and live a goth lifestyle, you will love the goth items in our store.